Information that We Collect from You
When you visit or register with the-gift-of-memories.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our web site as well as information about you from messages you post to the web site and emails or letters you send to us.
Use of Your Information
Your information will enable us to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning your order. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the web site or our services.
Disclosure of Your Information
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties may process information, fulfil and deliver orders, process payments or provide support services on our behalf. We may also pass aggregate information on the usage of our web site to third parties but this will not include information that can be used to identify you.
Your personal information, including your email address, will never be provided to third parties for marketing purposes.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.
Our system will issue cookies to your computer when you visit to the site. Cookies are required to log in to a the-gift-of-memories.com account.
We issue a cookie for the purpose of aggregating visitor statistics and usage patterns. You cannot be personally identified from this cookie, nor the data that is gathered from its use.
We will not pass on for marketing purposes any personal data you have provided to us, or any data that may be used to identify you.
Security, Data Storage and Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the-gift-of-memories.com.
Accessing and Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at [email protected]. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to [email protected].