I have paid for an item, but it's still included in the total to pay. Why is this?

PayPal is a third-party payment provider for Sinead and Harry. Because of this, The Gift of Memories is not automatically informed when your payment has been successful.

However, if you click the "click here to mark your gifts as paid" button when you have completed your transaction on PayPal, we will be able to record your successful payment.

You can also mark an item as paid yourself through the Gift Review screen.